Terms & Conditions

V1.1

1. About This Document

These Terms and Conditions ("Terms") govern access to and participation in the Inclusive Moments platform, campaign materials, audio description content, and related services ("Services"), operated by BlindLook. By accessing, sponsoring, distributing, purchasing a ticket, or otherwise participating in Inclusive Moments — whether as a sponsor, media partner, broadcaster, individual ticket buyer, or platform user ("Partner" or "Participant") — you agree to be bound by these Terms in full.

If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity.

2. Nature of the Service

Inclusive Moments is a post-match audio accessibility service. All audio descriptions are produced exclusively after a match has been declared fully concluded by the officiating body — including any extra time, penalty shootouts, or VAR review periods — and cover selected critical moments for the purpose of making football accessible to visually impaired audiences.

Inclusive Moments does not produce, distribute, or engage with live match content of any kind. It is not a broadcast service, does not stream live audio commentary, and has no intention of competing with, substituting for, or infringing upon any official live broadcast rights held by FIFA, its licensees, or any affiliated broadcasters.

3. Commercial Nature of Inclusive Moments

Inclusive Moments is a commercially operated accessibility campaign run by BlindLook, a for-profit company. It is not a non-profit organization, charity, foundation, or civil society initiative. Participation — whether as a sponsor, partner, or individual ticket buyer — constitutes a commercial transaction, not a donation.

BlindLook's mission is to make the world more accessible through sustainable, commercially viable products and services. The impact created through Inclusive Moments is real and measurable, but it is delivered through a business model, not a philanthropic one. BlindLook does not represent, imply, or warrant any tax benefit in connection with participation in Inclusive Moments.

4. FIFA Trademark & Tournament Disclaimer

Inclusive Moments is an independent accessibility initiative. It is not affiliated with, endorsed by, sponsored by, or officially connected to FIFA, any national football federation, or any official tournament organizer. All references to the 2026 FIFA World Cup are purely descriptive and intended solely to identify the sporting context of the accessibility service.

BlindLook does not claim any rights to tournament branding, official logos, match footage, or any officially licensed designations. Partners and Participants agree not to use Inclusive Moments materials in any way that implies official FIFA affiliation, sponsorship, or endorsement.

5. Intellectual Property

All audio description scripts, moment categorizations, commentary formats, voice assets, and associated creative content produced under the Inclusive Moments brand are the exclusive intellectual property of BlindLook. Unauthorized reproduction, redistribution, modification, or commercial exploitation of any such content is strictly prohibited without prior written consent from BlindLook.

Partners and Participants retain no ownership rights over any Inclusive Moments content by virtue of their participation or financial contribution. All rights not expressly granted under these Terms are reserved by BlindLook.

6. Ticket Purchases & Individual Participation

Inclusive Moments offers individuals the opportunity to purchase access tickets that directly fund audio description production for visually impaired fans during the 2026 tournament. Each ticket purchased enables a blind or visually impaired person to experience a match — or selected critical moments of a match — through professionally produced audio description.

By purchasing a ticket, you acknowledge that:

  • Your purchase funds the production and delivery of audio description content and does not constitute a donation, charitable contribution, or tax-deductible gift of any kind
  • Ticket purchases are final. Refunds will only be issued in the event that the associated content is not delivered due to reasons within BlindLook's control, and must be requested within 14 days of the scheduled delivery date
  • BlindLook will make every reasonable effort to deliver the described experience as outlined at the time of purchase, but cannot guarantee coverage of specific matches or moments due to operational or Force Majeure constraints
  • Purchasing a ticket does not grant any intellectual property rights over the content produced, nor any right to redistribute or share that content without BlindLook's written approval

7. Sponsor Distribution Rights

With BlindLook's prior written approval, sponsors may distribute Inclusive Moments audio description content for the sole purpose of expanding accessibility reach to broader audiences. Such approval must be obtained separately for each distribution initiative and will specify the permitted platforms, geographic scope, duration, and format.

Approved distribution must:

  • Preserve the original content in full, without edits, cuts, dubbing, or alterations of any kind
  • Include clear and prominent attribution to Inclusive Moments and BlindLook in all placements
  • Not be used for commercial gain beyond what is explicitly agreed in writing
  • Not be sublicensed, transferred, or passed to any third party without separate written approval from BlindLook

BlindLook will respond to distribution approval requests within 5 business days (Pacific Time). Silence does not constitute approval. Unapproved distribution constitutes a material breach of these Terms and may result in immediate termination and legal action.

8. Sponsor & Partner Obligations

Sponsors agree to use BlindLook and Inclusive Moments branding strictly within the placement and usage guidelines defined in their individual partnership agreements. All co-branded materials must receive BlindLook's written approval prior to publication, broadcast, or distribution.

Sponsors may not make public claims, representations, or statements on behalf of Inclusive Moments or BlindLook without explicit prior authorization. Misrepresentation of the nature, scope, or extent of the partnership — including implying exclusivity, official status, or rights not granted — constitutes a material breach of these Terms.

9. Indemnification

Each Partner and Participant agrees to indemnify, defend, and hold harmless BlindLook and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) use or distribution of Inclusive Moments content beyond the scope of these Terms; (b) any misrepresentation made regarding the nature or scope of the partnership or participation; or (c) violation of any applicable law or third-party rights in connection with participation in Inclusive Moments.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted availability. BlindLook does not warrant that all moments of every match will be described, that content will be error-free, or that delivery will meet any specific timing requirement.

BlindLook is committed to delivering the highest quality accessibility experience and will make every reasonable effort to ensure the reliability and accuracy of its content.

11. Limitation of Liability

BlindLook shall not be liable for any delays, inaccuracies, or interruptions arising from technical failures, third-party platform issues, or events beyond BlindLook's reasonable control, including but not limited to natural disasters, government actions, or infrastructure outages ("Force Majeure Events").

To the maximum extent permitted by applicable law, BlindLook's total liability to any Partner or Participant under these Terms shall not exceed the fees or ticket price paid by that party to BlindLook in the three months preceding the event giving rise to the claim.

12. Termination & Content Removal

BlindLook reserves the right to suspend or terminate any partnership or access to the Services, with or without prior notice, in the event of a material breach of these Terms.

Upon termination for any reason, the Partner must: (a) immediately cease all use and distribution of Inclusive Moments content and materials; (b) remove or cause the removal of any published co-branded content within 48 hours where technically feasible, and within 7 days in all other cases; and (c) confirm compliance in writing to BlindLook within 10 days of termination. BlindLook reserves the right to pursue all available remedies for breaches occurring prior to termination.

13. Data & Privacy

BlindLook collects and processes only the data necessary to deliver its services and fulfill partnership and participation obligations, in accordance with applicable data protection laws including the California Consumer Privacy Act (CCPA). Partner, sponsor, and individual participant data will not be shared with third parties without consent, except where required by law. Full details are set out in BlindLook's Privacy Policy, available at blindlook.com.

14. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the State of California, United States. In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation for a period of 30 days from written notice of the dispute. If unresolved, the parties agree to non-binding mediation for a further period of 30 days before resorting to litigation. Any legal proceedings not resolved through mediation shall be brought exclusively in the state or federal courts located in San Francisco, California.

15. Amendments

BlindLook reserves the right to update these Terms at any time. Partners and Participants will be notified of material changes with at least 14 days' written notice. Partners who do not accept the revised Terms must notify BlindLook in writing before the effective date, after which their partnership agreement will be reviewed on a case-by-case basis. Continued participation following the effective date constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with any individual partnership or sponsorship agreement entered into between BlindLook and a Partner, constitute the entire agreement between the parties with respect to Inclusive Moments and supersede all prior discussions, representations, or agreements relating to the same subject matter.

18. Contact

For questions, approval requests, or formal notices under these Terms: BlindLook — Inclusive Moments Team hello@blindlook.com

Inclusive Moments is an accessibility initiative created by BlindLook to help visually impaired fans experience the most exciting moments in football together with everyone else.Through carefully crafted post-match audio descriptions, the project captures key moments of the game and translates them into vivid storytelling so that visually impaired audiences can share the same emotions, excitement, and atmosphere of the sport.Inclusive Moments is an independent initiative and is not affiliated with, endorsed by, sponsored by, or officially connected to FIFA, the FIFA World Cup, or any official tournament organizer or broadcaster.Inclusive Moments is not a nonprofit or charitable organization. Participation in the project may include obtaining commemorative digital tickets or similar campaign items. These items symbolize support for the production and distribution of accessible sports content.By obtaining a commemorative ticket, participants help enable the creation of inclusive content that allows visually impaired fans to feel the thrill of football alongside millions of other supporters around the world.The goal of Inclusive Moments is simple: to make the emotional power of sport accessible to everyone.